Frequently Asked Questions - Trade Customers

Trade customers - We really want to work with you and we are here to help.

If you wish to place a trade order simply sign in to our trade pages. When you are in the trade pages you will be able to see our trade prices and also place an order

Or if you just want a price list you can email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will email one straight back to you

We ask for a VAT number when you sign in but if you don't have a VAT number yet we still want to work with you! Not sure which toys to buy? We are very happy to recommend our best sellers. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for details.

We are fanatical about toy safety and you can see all about the changes to toy safety legislation here

We are happy to supply hi res images of any product you buy from us, just let us know and we'll send them straight over.

We are always adding new wholesale knitted, crochet and fair trade toys to our ranges so please keep checking back to see our new products

Anything else? We're here to help so please email us:  This email address is being protected from spambots. You need JavaScript enabled to view it.

 

FAQ

 

Who are Best Years?

Best Years are Europe's largest wholesaler of knitted and crochet toys, and we have the largest range of knitted dinosaur toys and rattles. Our toys are well designed, iconic, affordable and safe. They conform to UKCA and CE, are suitable from birth and are machine washable.

T Rex

Best Years was originally set up in 1998 selling traditional soft toys. Our best selling product in those days was the Moptop range, but we also handled own brand development for a variety of high street retailers.

 moptops bag

 

Our interest in unusual fabrics meant than we tried to work in different materials from normal wholesalers and we therefore started to develop knitted toys. The first knitted toys were introduced in 2006

knitted toys

 

We have always been very keen to ensure that the manufacturers who made our toys were ethical and so we naturally progressed to sourcing fair trade toys.  Our first fair trade range was beautiful large rag dolls.

Rag doll

 

From then on we started to work with more and more fair trade producers and also we started to specialise in knitted and crochet toys. Inevitably this lead us to work with Pebble and the fabulous fair trade, crochet Pebble range was introduced in Jan 2010, and Under the Nile 100% organic, fair trade baby comforters

We have also introduced a beautiful range of organic toys from partners in India and China.

And fair trade wooden toys and wooden rainbow toys from a lovely fair trade company in Sri Lanka.

 

And of course we have our iconic knitted dinosaur toys.

Please note that we do NOT just work with fair trade suppliers. We like to ensure that all the producers we work with are ethical but some are fair trade and some are normal manufacturers. If manufacturers are not fair trade we visit them to ensure that working conditions are acceptable and exceed all international requirements.

Can anyone buy from Best Years?

We welcome enquiries from all retailers, large or small. We are happy to work with internet retailers, high st retailers or those who sell via events and craft fairs. We also love to work with museums and tourist attractions. Unfortunately cannot allow our toys to be sold on either Ebay or Amazon

Why we have to ban sales on Ebay and Amazon

 

 Do I need a shop to buy from Best Years?

You do not need a high street shop, and nor do you need a VAT number or company number.  We are happy to work with internet shops,  market stalls, craft fairs and Museums and tourist attractions. However we cannot allow  Best Years  toys to be sold on Amazon or Ebay

 

Do you have a minimum order quantity for trade?

Our minimum order is £75 online but there are no pack quantities so you can order as many or as few of an individual knitted or wooden toy as you wish.

 

What is your carriage charge for trade orders?

Our carriage charge is £11.00 but carriage is free for UK deliveries if you order over £300 worth of toys.

  

Can I have images?

We are happy to provide hi res images of any products you buy from us. 

 

Where can I see your ranges?

We exhibit at a variety of trade shows through out the year

Top Drawer, January

Harrogate Christmas & Gift Fair, January 

Association of Cultural Enterprises, Conference Trade Shows

MSA Forward, USA

 

Can I return the toys if I want to?

All toys are sold on a firm non-returnable basis. If you perceive any of the toys to be damaged we would be happy to credit it, but we cannot accept returns unless they have been delivered in error.

 

I am a shop and I like your toys, How can I see your trade prices?

The best thing to do is sign in to the trade pages of our website. You will then be able to see our trade prices and you will be able to place an order.

If you would prefer to be sent a copy of our price list, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Can I have exclusivity in my town?

We do not offer exclusivity unless in very extreme cases. We normally like retailers to sort the issue out themselves rather than moderating it ourselves. Sometimes we will offer regular customers exclusivity but this is very rare and based on ordering carriage paid orders every quarter.

 

Are you on Social Media?

We are on both Facebook and Instagram would love to connect with you there.

Contact Us

Opening Time

  • Monday - Friday........9:00 - 17:30
  • Saturday........closed
  • Sunday........closed